Privacy Policy

This policy explains what happens to any information that you provide to us, or which we collect from you, either through our website or directly from you when you book to stay at Lower Poulza Post Campsite or visit us. This policy is reviewed and updated in line with changes to our practices so please take the time review it regularly.

Information We Collect
We may collect some or all of the following personal information about you:

When you visit
- Identity -  full name, date and place of birth, nationality
- Contact information – addresses, telephone numbers, email addresses
- Payment details – cheques prior to submitting for payment 

Online
- Communication – collected through the website to such as pages viewed and resources accessed. Such information includes traffic data, location data and other communication data.
- Information provided voluntarily by you. For example, when you register for information, our newsletter, or submit a booking or contact enquiry form, including name, address, email address, telephone number.
- Information that you provide when you communicate with us by any means.
- Browser and device data, such as your IP address, device, operating system, Internet browser and screen resolution

How we collect your information
We may collect your information:
- when you provide it to us face to face when visiting
- over the phone when taking an order or assisting you with an enquiry
- when you correspond with us through email or post
- when you enter details on our website
- when you subscribe to our newsletter (operated by via third party mail chimp - https://mailchimp.com/en-gb/he...)

Why we collect your information
We collect information from you in order to provide you with our products and services and process your booking to stay at Lower Poulza Post Campsite. This includes your name, contact details, dates of your visit and if you are a member of a naturist organisation. We use it to book your visit to the campsite and contact you as part of fulfilling your transaction or in the event that there was a default on a transaction or an important update on your visit. If you subscribe to our newsletter or give us your permission we will also inform you of new products, offers, provide you with important information about your visit e.g. Covid updates. We may also use it to monitor and improve our systems, fee levels and the products we provide. 

We do not:
- Record, or have access to any of your financial data
- Sell or rent any personal data to third parties
- Share any personal data to others, except as described in this policy

In compliance with the General Data Protection Regulation (GDPR) your personal data will only be stored with your consent.  

If you have any questions regarding this Privacy Policy, or would like to access, update or delete any personal data we may hold for you please contact us at the following email address with your request: lppmail57@gmail.com

Payment Gateway
Payments are either made in cash, cheque or via BACS.

Who we share your data with
We may share your data with the following third parties:
- law enforcement agencies or regulatory bodies where we are required to do so by law for the prevention and detection of crime
- our software and hardware providers for IT errors, maintenance and upgrades
- third party companies used in the process of providing our services to you: Mailchimp 

Our legal basis for collecting your information
Data Protection laws say that we are allowed to use personal information only if we have a proper reason to do so. Of the legitimate reasons stated in law, one is relevant to our purpose for collecting your data:
- to fulfil a contract/booking we have with you

How do we store your data
We may store your information electronically on our systems and/or retain paper copies in a secure office. We will keep your information as long as you are a customer with us and for up to seven years after your last transaction. 

How you can access your information
Under the General Data Protection Regulations you may request details of, or make amendments to, the personal information which we hold about you at any time.  If you would like a copy of the information held about you please write to the Data Officer, details below.

If you choose not to give personal information
You may opt out of providing us with your personal information or request that we no longer process your data. However this may restrict the way in which we can transact with you or may prevent us from offering you products or services. 

Cookies Policy
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

For more details about cookies and details of how to delete and disable cookies you can visit www.aboutcookies.org

Cookies used on the website

A list of cookies used on this website by category, along with their function.

Strictly Necessary Cookies
These cookies are required in order for the website to work properly. If you do not allow these cookies, some parts of the website may not work properly, such as logging in, submitting forms, and other standard website behaviour. The only way to disable these cookies is via your browser settings.

Functionality Cookies
These cookies help us personalize content and functionality for you, including remembering changes you have made to parts of the website that you can customize, or selections for services made on previous visits. If you do not allow these cookies, some portions of our website may be less friendly and easy to use, forcing you to enter content or set your preferences on each visit.

Performance Cookies
These cookies allow us measure how visitors use our website, which pages are popular, and what our traffic sources are. This helps us improve how our website works and make it easier for all visitors to find what they are looking for. The information is aggregated and anonymous, and cannot be used to identify you. If you do not allow these cookies, we will be unable to use your visits to our website to help make improvements.